Communication with your doctor and nurse

Communication with your doctor and nurse

If you want to get a message to your doctor you will need to send it via the nurse. Please make sure you provide a number and time for the nurse to return your call.  You can do this either by phoning the medical centre on 477-3700 or by completing your details here.

Alternatively, if you are an enrolled patient, you can send a message to your doctor or nurse via the Health365 patient portal.  If you are not registered with this online service, please contact our reception, or click here for more information.


Online Appointment Bookings

Patients enrolled with our practice can register for our patient portal, Health365, and use this online tool to book appointments, request repeat prescriptions and view their medical records including lab results.    Registration for the portal is done with our receptionists so please ask about this next time you visit Apollo Medical.  Patients new to Apollo Medical will need to phone us on 477-3700 to get your details entered to our patient register.  Please click here for more information on the Health365 portal and here to log in.


Long Term Condition Management (Repeat Prescriptions)

The Apollo Medical Centre Long Term Condition Medication Management Process is based on researched safe practice.   It is designed to ensure that you, and all our patients, receive the most appropriate treatment and are given the best advice in order to optimize your health and wellbeing.

If you have not read our Process before please read it before requesting a repeat prescription, by clicking here.

The ordering of online repeat prescriptions can now only be accessed via our patient portal called Health365.  
Registration to Health365 needs to be with the practice staff, and you may be asked for a photo identification and a current email address. Alternatively you can phone the receptionist on 09 4773700 to order your repeat prescription. You will need to provide your name date of birth, contact phone number and the medications you require.

Charges: (please note we do not offer an urgent repeat prescription service - if you need your prescription in less than three working days you will need to come in and see a doctor to get it)

Age

Pick Up

Faxed

13-24 years

$16.00

$21.00

25-64 years

$22.00

$27.00

65+ years

$20.00

$25.00

 

 

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